News for 'customer engagement'

Indian customers to benefit from global reinsurers

Indian customers to benefit from global reinsurers

Rediff.com24 Mar 2015

Foreign reinsurance companies are now allowed to do business in India.

New Creta gets 14K bookings in 2 weeks

New Creta gets 14K bookings in 2 weeks

Rediff.com17 Mar 2020

Offering buyers a car that meets their aspirations & lifestyle needs, the Creta became a style icon. The Creta, which was officially launched on Monday, is a global model, created with an investment of more than Rs 1,000 crore.

NSE lifts lid on dabba trading, tippers, issues warnings to 24 platforms

NSE lifts lid on dabba trading, tippers, issues warnings to 24 platforms

Rediff.com18 May 2023

New-age tech tools and 'mystery shoppers' are helping the country's top bourse stay ahead of the curve against dabba trading platforms and entities dolling out unsolicited investment tips. In the past one month, the National Stock Exchange (NSE) has issued close to two dozen warnings and advisories against such activities. "We saw a rise of dabba trading or illegal trading platforms after the pandemic.

Uday Kotak will be non-executive board member in Kotak Mahindra Bank

Uday Kotak will be non-executive board member in Kotak Mahindra Bank

Rediff.com15 Jul 2023

Ahead of the end of his term as the Kotak Mahindra Bank's chief executive and managing director, Uday Kotak has said he will be a "non-executive board governance member and a strategic shareholder" going ahead. In the private sector lender's annual report, the last such message from him as the MD and CEO before he relinquishes the position at the end of 2023, Kotak reminisced about the institution's journey, pointing out that Rs 10,000 invested in 1985 is worth over Rs 300 crore today. "Going forward, I see my role as a non-executive board governance member and a strategic shareholder with a long term perspective of nurturing a world class institution," Kotak said in the annual report.

10 Job Skills That Will Rule 2024

10 Job Skills That Will Rule 2024

Rediff.com2 Jan 2024

Cultivate a thirst for knowledge, explore online courses, attend workshops and network with peers. Embrace opportunities to learn new skills and stay updated about industry trends to remain relevant and future-proof your career, advises Manu Saigal, director-general, staffing, Adecco India.

Shoppers need not stop: Dynamics of in-store payments is being rewritten

Shoppers need not stop: Dynamics of in-store payments is being rewritten

Rediff.com12 Jun 2023

In March this year, Worldline India launched Vabox (Voice Alert Box): merchants will now get instant audio alerts on the settlement of UPI (Unified Payments Interface) payments via QR codes in languages of their choice when customers check out. "They needn't worry whether the amount has been credited to their account," says Gulshan Pruthi, the firm's executive vice-president. The French payments giant will roll out 500,000 Vaboxes in the initial phase.

Hiring In 2022: 9 Hottest Job Trends

Hiring In 2022: 9 Hottest Job Trends

Rediff.com13 Jan 2022

AI and machine learning will only continue to grow in 2022, with a significant increase in the demand for such roles, notes Sekhar Garisa, CEO, Monster.com.

RBI wants customers' financial data stored in India

RBI wants customers' financial data stored in India

Rediff.com7 Apr 2018

Experts say the new guideline is likely to hurt foreign players more, especially card companies such as Visa, MasterCard and American Express who process and store credit card transaction data outside of India.

Dalai Lama successor must be from within China, needs govt nod: Beijing

Dalai Lama successor must be from within China, needs govt nod: Beijing

Rediff.com10 Nov 2023

Though Beijing asserts the Dalai Lama's successor needs its approval, observers say it remains concerned as the present Panchen Lama, the number two spiritual leader who was appointed by it after unseating the boy nominated by the Dalai Lama, has not gained much traction in Tibet.

How Ukraine war may give wings to Jet's international plans

How Ukraine war may give wings to Jet's international plans

Rediff.com6 Jul 2022

Jet Airways is looking to lease around 20 Airbus A320 aircraft from lessors by 2024 as it aims to restart operations and fly international routes in the next one-and-a-half years. Jet's A320 aircraft fleet, according to sources, will be a mix of the Ceo and the more fuel-efficient Neo variants. These planes were originally intended for Russian airlines but could not be delivered following western sanctions on Russia over its Ukraine invasion.

China providing technology, equipment to Russia: US intel

China providing technology, equipment to Russia: US intel

Rediff.com28 Jul 2023

China is also providing supertankers and insurance coverage to move Russian Urals crude to PRC ports, as Moscow seeks vessels for exports after a G-7 oil price cap restricted the use of Western cargo services and insurance.

India, US to end 6 WTO disputes, Delhi to drop tit-for-tat tariffs

India, US to end 6 WTO disputes, Delhi to drop tit-for-tat tariffs

Rediff.com23 Jun 2023

In a major development, India and the US have agreed to end six trade disputes at the WTO through mutually agreed solutions, while New Delhi will remove retaliatory customs duties on certain American products such as almonds, walnuts, and apples.

What You Must Know About Animall App

What You Must Know About Animall App

Rediff.com14 Aug 2023

Neetu Yadav and Kirti Jangra teamed up to create an app that is possibly the platinum standard for apps targeted at Bharat.

China bids to legitimise claim over Tibet through...

China bids to legitimise claim over Tibet through...

Rediff.com19 May 2023

China is trying to legitimise its claim over Tibet through museums, and cultural institutions in the region, according to Tibet Rights Collective.

How India Inc must change to serve digital customers

How India Inc must change to serve digital customers

Rediff.com25 Sep 2017

Technology, which was responsible for creating the new-age digital consumer issue for enterprises, also acts as a solution to the problem, says Karthick Viswanathan.

Tips To Buy A House Through A Broker

Tips To Buy A House Through A Broker

Rediff.com10 Oct 2023

Try to assess whether the broker has good knowledge of the prices prevailing in the area you are interested in, and is able to provide the pros and cons of various projects.

India slaps Rs 4,389 cr notice on Oppo for import duty evasion

India slaps Rs 4,389 cr notice on Oppo for import duty evasion

Rediff.com13 Jul 2022

Revenue intelligence officers have detected Rs 4,389 crore duty evasion by Chinese smartphone maker Oppo by misdeclaration of imports, the Finance Ministry said on Wednesday. The Chinese company deals in mobile brands -- Oppo, OnePlus and Realme. During an investigation of Oppo Mobiles India Private Limited, a subsidiary of Guangdong Oppo Mobile Telecommunications Corporation Ltd - China (Oppo China), the Directorate of Revenue Intelligence (DRI) has detected Customs duty evasion of around Rs 4,389 crore.

Software startup Postman's valuation tops $5.6 bn after $225 mn fundraise

Software startup Postman's valuation tops $5.6 bn after $225 mn fundraise

Rediff.com19 Aug 2021

Postman, a leading application programming interface platform, has secured $225 million in a Series D round, placing its valuation at $5.6 billion. With this, Postman has emerged as the most-valued software-as-a-service (SaaS) firm started by Indian founders, overtaking web and mobile testing firm BrowserStack, which was valued at $4 billion in June. The valuation of the San Francisco-headquartered firm with offices in Bengaluru, where it was founded, has almost trebled in just about one year and risen multi-fold since 2019. Postman, with team members spread across four continents, had secured $150 million in a Series C investment round led by Insight Partners at a $2-billion valuation last summer.

Adani-Total Gas to invest Rs 20,000 cr in 8-10 yrs to expand city gas

Adani-Total Gas to invest Rs 20,000 cr in 8-10 yrs to expand city gas

Rediff.com29 Jun 2023

Adani Total Gas Ltd, the joint venture of billionaire Gautam Adani's group and French energy giant TotalEnergies, will invest Rs 18,000 crore to Rs 20,000 crore in the next 8 to 10 years to expand infrastructure for retailing CNG to automobiles and piping gas to households and industries, its CFO said. The company retails CNG to automobiles and pipes gas to household kitchens for cooking purposes in 52 licences that cover 124 districts of the country. It has 460 CNG stations in the country and about 7 lakh consumers of its piped cooking gas.

RBI issues new digital lending rules to protect borrowers

RBI issues new digital lending rules to protect borrowers

Rediff.com2 Sep 2022

The Reserve Bank has given time till November 30 to banks and NBFCs to put in place a mechanism to ensure that existing digital loans are in compliance with the modified norms aimed at protecting the interest of customers. Last month, the central bank tightened norms for 'digital lending' to prevent charging of exorbitant interest rates by certain entities and also check unethical loan recovery practices. In a circular, the RBI said outsourcing arrangements entered by Regulated Entities (REs) with a Lending Service Provider (LSP)/ Digital Lending App (DLA) do not diminish the REs' obligations and they shall continue to conform to the extant guidelines on outsourcing.

The Battle For Satellite Spectrum

The Battle For Satellite Spectrum

Rediff.com27 Dec 2023

While the market for satellite broadband currently is small, the potential is large as an estimated 30 per cent of the country does not have reliable terrestrial broadband services.

Paper: Increase customs duty on paper and paperboards

Paper: Increase customs duty on paper and paperboards

Rediff.com24 Feb 2016

India's indigenous paper manufacturers are forced to use a variety of raw materials.

FDI cap in insurance to 49% is positive: Future Generali

FDI cap in insurance to 49% is positive: Future Generali

Rediff.com11 Jul 2014

This law will further promote inclusive economic growth targeting a larger population and enabling deeper insurance penetration.

Despite headwinds Info Edge stock rally continues on strong Q4 performance

Despite headwinds Info Edge stock rally continues on strong Q4 performance

Rediff.com9 Jun 2023

Info Edge (India) reported a good fourth quarter for the 2022-23 financial year (Q4FY23) given depressed conditions in the Key IT segment. The billing growth of 13.7 per cent year-on-year (YoY) in recruitment was well ahead of market expectations. There was solid growth in realisations (up 5.5 per cent) as well as unique customers (up 7.7 per cent).

Business growth remains robust for Bajaj Finance, M&M Financial Services

Business growth remains robust for Bajaj Finance, M&M Financial Services

Rediff.com12 Oct 2023

MMFS is looking at a compounded annual growth rate (CAGR) of 18 per cent in assets under management (AUM) during FY23 to FY26 on the back of the strong recovery. The company has initiated risk-mitigating initiatives, including diversification into non-vehicle loans, building digital capacity and re-classification of customer profiles into affluent and mass-affluent in semi-urban segments to better target marketing.

'Mentors are your GPS to success'

'Mentors are your GPS to success'

Rediff.com1 Sep 2022

'Remember to pick a mentor, with whom there are one or two degrees of separation.' 'Any more than that, you are wasting time.'

'Greed and adventurism are bull market traits'

'Greed and adventurism are bull market traits'

Rediff.com25 Sep 2023

'The market should maintain optimism on the back of range-bound oil prices, a robust fiscal balance sheet, a better-than-expected monsoon, and moderating inflation.'

The next frontier in search marketing

The next frontier in search marketing

Rediff.com27 May 2009

CMOs and ad agencies can wring lots of value from organic Web search results.

Ringing Bells refunds money to customers, to take cash on delivery

Ringing Bells refunds money to customers, to take cash on delivery

Rediff.com29 Feb 2016

The delivery of Freedom251 smartphones is expected to start in April after which the company will start the second round of bookings.

Amazon, Flipkart among 20 e-tailers get notices for selling drugs sans licence

Amazon, Flipkart among 20 e-tailers get notices for selling drugs sans licence

Rediff.com13 Feb 2023

The show-cause notice dated February 8 by DCGI V G Somani cited a Delhi high court order dated December 12, 2018, which prohibits online sales of medicines without a licence.

'My ex-wife, now my partner, refuses physical intimacy'

'My ex-wife, now my partner, refuses physical intimacy'

Rediff.com22 Sep 2023

rediffGURU Ashish Sehgal, who holds a doctorate in neuro linguistic programming, mental health and social welfare, offers relationship advice.

Will Bajaj Finserv MF be able to live up to expectations?

Will Bajaj Finserv MF be able to live up to expectations?

Rediff.com16 Mar 2023

The mutual fund (MF) industry has seen a fair number of new entrants in the last 10 years but none of them have proved to be much of a challenge for the larger players. The list of top 20 fund houses, which manage over 90 per cent of the industry's total assets, continues to be dominated by players who have been in the business for more than a decade. Bajaj Finserv MF may change that, say experts.

i-flex heads to Moscow

i-flex heads to Moscow

Rediff.com3 Dec 2004

i-flex Solutions on Friday announced the launch of its Moscow office. "The announcement is in line with i-flex's global expansion strategy," the company said.

Inform borrowers upfront about recovery agents: RBI to digital lenders

Inform borrowers upfront about recovery agents: RBI to digital lenders

Rediff.com14 Feb 2023

The Reserve Bank on Tuesday directed digital lending entities to disclose upfront the names of of their empanelled agents authorised to contact borrowers in case of default of loan, and also intimate the details to customers before initiating the recovery process. In August last year, the RBI had tightened norms for digital lending to prevent charging of exorbitant interest rates by certain entities and also check unethical loan recovery practices. Under the new norms, all loan disbursals and repayments are required to be executed only between the bank accounts of borrower and the regulated entities (like banks and NBFCs) without any pass-through/ pool account of the Lending Service Providers (LSPs).

Reliance net profit jumps 46% in Q1

Reliance net profit jumps 46% in Q1

Rediff.com22 Jul 2022

Billionaire Mukesh Ambani's Reliance Industries Ltd on Friday reported a 46 per cent jump in net profit for the three months ended June on the back of bumper earnings from oil and telecom businesses. The oil-to-retail-to-telecom conglomerate's consolidated net profit rose to Rs 17,955 crore during April-June period -- the first quarter of 2022-23 fiscal year -- from Rs 12,273 crore in the year-ago period, it said a stock exchange filing.

TCS aims to achieve $50 bn revenue by 2030

TCS aims to achieve $50 bn revenue by 2030

Rediff.com8 Mar 2022

IT major TCS is planning to revamp the organisation structure to align with customers more closely, as it aims to achieve $50 billion (about Rs 3.89 lakh crore) revenue by 2030, a source aware of the development said on Tuesday. The company had garnered $25 billion in revenue in 2021. "TCS has now charted its roadmap and long-term strategy to reach the next $25 billion revenue. "It aims to get to $50 billion by the close of the decade," the source told PTI.

Cisco opens Pune office

Cisco opens Pune office

Rediff.com14 Oct 2005

Cisco on Friday announced the opening of its Pune office. The opening is in line with Cisco's strategy to expand its customer engagements in Maharashtra and Goa.

Enhancing customer experience is a priority, says hopscotch.in

Enhancing customer experience is a priority, says hopscotch.in

Rediff.com8 Apr 2014

Hopscotch.in wants to focus on enhancing technology and mobile applications.

Amazon, Flipkart HQs get battle-ready: Draw up sales strategy in war rooms

Amazon, Flipkart HQs get battle-ready: Draw up sales strategy in war rooms

Rediff.com23 Sep 2022

E-commerce companies managed to beat the odds by adopting a flexible approach in terms of transforming their business models and leveraging emerging technologies. They had to constantly align their objectives with evolving customer needs. With companies hiring thousands of temporary workers, expanding to smaller cities, and launching new products, e-commerce giants gird up to celebrate the peak festival season without Covid restrictions after a three-year time-out.

'Xi didn't want to avoid Modi at G20'

'Xi didn't want to avoid Modi at G20'

Rediff.com27 Sep 2023

'We will likely never know why Xi decided not to travel to New Delhi. One possible explanation could be his desire to avoid a meeting with US President Joe Biden.'