News for 'customer engagement'

Fear In Alwar: 'BJP Will Change Constitution'

Fear In Alwar: 'BJP Will Change Constitution'

Rediff.com19 Apr 2024

In India elections are never fought in a straight line. It's fought on many issues, at many levels, with multiple emotions and with a bit of good luck, too. Sheela Bhatt reports from Rajasthan.

Indian mobile Internet users to touch 164.8 mn by 2015: KPMG

Indian mobile Internet users to touch 164.8 mn by 2015: KPMG

Rediff.com24 Sep 2013

The social media usage is primarily driven by the rising number of active Internet users

Crew hears flier speak of 'hijack' on phone, has him arrested

Crew hears flier speak of 'hijack' on phone, has him arrested

Rediff.com23 Jun 2023

The Mumbai police have arrested a male passenger after a crew member of a Delhi-bound flight from Mumbai heard him talking about 'hijacking' on phone, an official said on Friday.

'We see strong momentum for the second half'

'We see strong momentum for the second half'

Rediff.com9 Nov 2023

'We will have a strong exit as our third quarter is strong.'

Hiring pilots: Air India - Akasa Air battle hots up

Hiring pilots: Air India - Akasa Air battle hots up

Rediff.com31 Oct 2023

Amid concerns over alleged poaching of pilots, Air India told Akasa Air that petitioning a competitor to collude in restricting the rights of staff to change an employer could potentially violate the competition law. Air India CEO and managing director Campbell Wilson wrote a letter to Akasa Air CEO Vinay Dube against the backdrop of Akasa Air raising concerns about Air India Express hiring pilots from the airline. The letter, dated September 21, followed a letter by Dube to Tata Sons on September 11.

What PhonePe did differently from Paytm

What PhonePe did differently from Paytm

Rediff.com12 Mar 2024

'We went from zero to about 10 million users in three months. Paytm came out with the wallet play and we came out with the UPI play.'

Bhindranwale's terrorist nephew dies in Pakistan

Bhindranwale's terrorist nephew dies in Pakistan

Rediff.com5 Dec 2023

Khalistani separatist Lakhbir Singh alias 'Rode', a designated terrorist under the Indian law, has died recently in Pakistan, where he had taken refuge after his uncle Jarnail Singh Bhindranwale was killed in 1984 during an army action, officials said on Tuesday.

India Inc making workplace more inclusive for persons with disabilities

India Inc making workplace more inclusive for persons with disabilities

Rediff.com4 Dec 2023

As the world celebrated International Day of Persons with Disabilities (PwD) on December 3, corporate India has kept up with efforts to make workplaces more inclusive and accessible. Organisations across sectors are taking initiatives such as equipping offices with practical work tools like Braille-friendly and voice-enabled lifts and screen readers. While inclusion has gained pace, only 11.3 per cent (or 3.4 million out of 30 million) Indians with disabilities have jobs.

Street gives thumbs up to Bajaj Finance's strong Q1 biz update

Street gives thumbs up to Bajaj Finance's strong Q1 biz update

Rediff.com12 Jul 2023

A strong business update for the April-June quarter of the 2023-24 financial year Q1FY24 has led to a big jump of over 7 per cent in the share price of Bajaj Finance on Tuesday (July 4). The non-banking financial company's (NBFC's) new loan book grew 34 per cent with 9.9 million new loans booked in Q1FY24 from 7.2 million loans booked in Q1FY23. The company's total customer franchise rose to 72.98 million (as on June 30, 2023), compared to 60.30 million year-on-year (YoY) with the highest-ever quarterly increase of 3.84 million in Q1FY24. Assets under management (AUM) grew by 32 per cent to about Rs. 270,050 crore in Q1FY24 from Rs. 204,018 crore in Q1FY23.

Indian customers to benefit from global reinsurers

Indian customers to benefit from global reinsurers

Rediff.com24 Mar 2015

Foreign reinsurance companies are now allowed to do business in India.

PE funds scout for bulk-buying social e-com start-ups

PE funds scout for bulk-buying social e-com start-ups

Rediff.com24 May 2021

To create a community, the consumer can share the details of the offer with friends and family who want to buy the same goods.

New Creta gets 14K bookings in 2 weeks

New Creta gets 14K bookings in 2 weeks

Rediff.com17 Mar 2020

Offering buyers a car that meets their aspirations & lifestyle needs, the Creta became a style icon. The Creta, which was officially launched on Monday, is a global model, created with an investment of more than Rs 1,000 crore.

Debt Collection Goes Digital

Debt Collection Goes Digital

Rediff.com10 Aug 2023

Companies don't have to be in the field to nudge people to return money they owe lenders.

UP bans sale of halal-certified products, no restriction on exports

UP bans sale of halal-certified products, no restriction on exports

Rediff.com19 Nov 2023

In a statement, the state government alleged 'malicious attempts' to discourage the use of products lacking a halal certificate not only seek 'unfair financial benefits' but also form part of a 'pre-planned strategy to sow class hatred, create divisions in society, and weaken the country' by "anti-national elements".

How Meta Is Supersizing WhatsApp

How Meta Is Supersizing WhatsApp

Rediff.com11 Oct 2023

WhatsApp's advantage is that it is the first app millions of Indian check first thing in the morning and innumerable times during the day and night.

Real estate sector bats for green spaces

Real estate sector bats for green spaces

Rediff.com27 Nov 2023

Bengaluru recorded the highest green building stock at 140 million square feet, followed by Delhi-National Capital Region at 74 msf, and Hyderabad at 72 msf for Grade A office buildings as of September 2023.

RBI wants customers' financial data stored in India

RBI wants customers' financial data stored in India

Rediff.com7 Apr 2018

Experts say the new guideline is likely to hurt foreign players more, especially card companies such as Visa, MasterCard and American Express who process and store credit card transaction data outside of India.

Hiring In 2022: 9 Hottest Job Trends

Hiring In 2022: 9 Hottest Job Trends

Rediff.com13 Jan 2022

AI and machine learning will only continue to grow in 2022, with a significant increase in the demand for such roles, notes Sekhar Garisa, CEO, Monster.com.

NSE lifts lid on dabba trading, tippers, issues warnings to 24 platforms

NSE lifts lid on dabba trading, tippers, issues warnings to 24 platforms

Rediff.com18 May 2023

New-age tech tools and 'mystery shoppers' are helping the country's top bourse stay ahead of the curve against dabba trading platforms and entities dolling out unsolicited investment tips. In the past one month, the National Stock Exchange (NSE) has issued close to two dozen warnings and advisories against such activities. "We saw a rise of dabba trading or illegal trading platforms after the pandemic.

Uday Kotak will be non-executive board member in Kotak Mahindra Bank

Uday Kotak will be non-executive board member in Kotak Mahindra Bank

Rediff.com15 Jul 2023

Ahead of the end of his term as the Kotak Mahindra Bank's chief executive and managing director, Uday Kotak has said he will be a "non-executive board governance member and a strategic shareholder" going ahead. In the private sector lender's annual report, the last such message from him as the MD and CEO before he relinquishes the position at the end of 2023, Kotak reminisced about the institution's journey, pointing out that Rs 10,000 invested in 1985 is worth over Rs 300 crore today. "Going forward, I see my role as a non-executive board governance member and a strategic shareholder with a long term perspective of nurturing a world class institution," Kotak said in the annual report.

Shoppers need not stop: Dynamics of in-store payments is being rewritten

Shoppers need not stop: Dynamics of in-store payments is being rewritten

Rediff.com12 Jun 2023

In March this year, Worldline India launched Vabox (Voice Alert Box): merchants will now get instant audio alerts on the settlement of UPI (Unified Payments Interface) payments via QR codes in languages of their choice when customers check out. "They needn't worry whether the amount has been credited to their account," says Gulshan Pruthi, the firm's executive vice-president. The French payments giant will roll out 500,000 Vaboxes in the initial phase.

How Ukraine war may give wings to Jet's international plans

How Ukraine war may give wings to Jet's international plans

Rediff.com6 Jul 2022

Jet Airways is looking to lease around 20 Airbus A320 aircraft from lessors by 2024 as it aims to restart operations and fly international routes in the next one-and-a-half years. Jet's A320 aircraft fleet, according to sources, will be a mix of the Ceo and the more fuel-efficient Neo variants. These planes were originally intended for Russian airlines but could not be delivered following western sanctions on Russia over its Ukraine invasion.

10 Job Skills That Will Rule 2024

10 Job Skills That Will Rule 2024

Rediff.com2 Jan 2024

Cultivate a thirst for knowledge, explore online courses, attend workshops and network with peers. Embrace opportunities to learn new skills and stay updated about industry trends to remain relevant and future-proof your career, advises Manu Saigal, director-general, staffing, Adecco India.

How India Inc must change to serve digital customers

How India Inc must change to serve digital customers

Rediff.com25 Sep 2017

Technology, which was responsible for creating the new-age digital consumer issue for enterprises, also acts as a solution to the problem, says Karthick Viswanathan.

Dalai Lama successor must be from within China, needs govt nod: Beijing

Dalai Lama successor must be from within China, needs govt nod: Beijing

Rediff.com10 Nov 2023

Though Beijing asserts the Dalai Lama's successor needs its approval, observers say it remains concerned as the present Panchen Lama, the number two spiritual leader who was appointed by it after unseating the boy nominated by the Dalai Lama, has not gained much traction in Tibet.

India, US to end 6 WTO disputes, Delhi to drop tit-for-tat tariffs

India, US to end 6 WTO disputes, Delhi to drop tit-for-tat tariffs

Rediff.com23 Jun 2023

In a major development, India and the US have agreed to end six trade disputes at the WTO through mutually agreed solutions, while New Delhi will remove retaliatory customs duties on certain American products such as almonds, walnuts, and apples.

China providing technology, equipment to Russia: US intel

China providing technology, equipment to Russia: US intel

Rediff.com28 Jul 2023

China is also providing supertankers and insurance coverage to move Russian Urals crude to PRC ports, as Moscow seeks vessels for exports after a G-7 oil price cap restricted the use of Western cargo services and insurance.

Paper: Increase customs duty on paper and paperboards

Paper: Increase customs duty on paper and paperboards

Rediff.com24 Feb 2016

India's indigenous paper manufacturers are forced to use a variety of raw materials.

Software startup Postman's valuation tops $5.6 bn after $225 mn fundraise

Software startup Postman's valuation tops $5.6 bn after $225 mn fundraise

Rediff.com19 Aug 2021

Postman, a leading application programming interface platform, has secured $225 million in a Series D round, placing its valuation at $5.6 billion. With this, Postman has emerged as the most-valued software-as-a-service (SaaS) firm started by Indian founders, overtaking web and mobile testing firm BrowserStack, which was valued at $4 billion in June. The valuation of the San Francisco-headquartered firm with offices in Bengaluru, where it was founded, has almost trebled in just about one year and risen multi-fold since 2019. Postman, with team members spread across four continents, had secured $150 million in a Series C investment round led by Insight Partners at a $2-billion valuation last summer.

FDI cap in insurance to 49% is positive: Future Generali

FDI cap in insurance to 49% is positive: Future Generali

Rediff.com11 Jul 2014

This law will further promote inclusive economic growth targeting a larger population and enabling deeper insurance penetration.

China bids to legitimise claim over Tibet through...

China bids to legitimise claim over Tibet through...

Rediff.com19 May 2023

China is trying to legitimise its claim over Tibet through museums, and cultural institutions in the region, according to Tibet Rights Collective.

India slaps Rs 4,389 cr notice on Oppo for import duty evasion

India slaps Rs 4,389 cr notice on Oppo for import duty evasion

Rediff.com13 Jul 2022

Revenue intelligence officers have detected Rs 4,389 crore duty evasion by Chinese smartphone maker Oppo by misdeclaration of imports, the Finance Ministry said on Wednesday. The Chinese company deals in mobile brands -- Oppo, OnePlus and Realme. During an investigation of Oppo Mobiles India Private Limited, a subsidiary of Guangdong Oppo Mobile Telecommunications Corporation Ltd - China (Oppo China), the Directorate of Revenue Intelligence (DRI) has detected Customs duty evasion of around Rs 4,389 crore.

What You Must Know About Animall App

What You Must Know About Animall App

Rediff.com14 Aug 2023

Neetu Yadav and Kirti Jangra teamed up to create an app that is possibly the platinum standard for apps targeted at Bharat.

RBI issues new digital lending rules to protect borrowers

RBI issues new digital lending rules to protect borrowers

Rediff.com2 Sep 2022

The Reserve Bank has given time till November 30 to banks and NBFCs to put in place a mechanism to ensure that existing digital loans are in compliance with the modified norms aimed at protecting the interest of customers. Last month, the central bank tightened norms for 'digital lending' to prevent charging of exorbitant interest rates by certain entities and also check unethical loan recovery practices. In a circular, the RBI said outsourcing arrangements entered by Regulated Entities (REs) with a Lending Service Provider (LSP)/ Digital Lending App (DLA) do not diminish the REs' obligations and they shall continue to conform to the extant guidelines on outsourcing.

Tips To Buy A House Through A Broker

Tips To Buy A House Through A Broker

Rediff.com10 Oct 2023

Try to assess whether the broker has good knowledge of the prices prevailing in the area you are interested in, and is able to provide the pros and cons of various projects.

Adani-Total Gas to invest Rs 20,000 cr in 8-10 yrs to expand city gas

Adani-Total Gas to invest Rs 20,000 cr in 8-10 yrs to expand city gas

Rediff.com29 Jun 2023

Adani Total Gas Ltd, the joint venture of billionaire Gautam Adani's group and French energy giant TotalEnergies, will invest Rs 18,000 crore to Rs 20,000 crore in the next 8 to 10 years to expand infrastructure for retailing CNG to automobiles and piping gas to households and industries, its CFO said. The company retails CNG to automobiles and pipes gas to household kitchens for cooking purposes in 52 licences that cover 124 districts of the country. It has 460 CNG stations in the country and about 7 lakh consumers of its piped cooking gas.

The Battle For Satellite Spectrum

The Battle For Satellite Spectrum

Rediff.com27 Dec 2023

While the market for satellite broadband currently is small, the potential is large as an estimated 30 per cent of the country does not have reliable terrestrial broadband services.

The next frontier in search marketing

The next frontier in search marketing

Rediff.com27 May 2009

CMOs and ad agencies can wring lots of value from organic Web search results.

Ringing Bells refunds money to customers, to take cash on delivery

Ringing Bells refunds money to customers, to take cash on delivery

Rediff.com29 Feb 2016

The delivery of Freedom251 smartphones is expected to start in April after which the company will start the second round of bookings.

Despite headwinds Info Edge stock rally continues on strong Q4 performance

Despite headwinds Info Edge stock rally continues on strong Q4 performance

Rediff.com9 Jun 2023

Info Edge (India) reported a good fourth quarter for the 2022-23 financial year (Q4FY23) given depressed conditions in the Key IT segment. The billing growth of 13.7 per cent year-on-year (YoY) in recruitment was well ahead of market expectations. There was solid growth in realisations (up 5.5 per cent) as well as unique customers (up 7.7 per cent).